Privacy policy

Last updated: July 28, 2026

Privacy Policy

Hemsson Inc. ("we," "us," or "our") operates the Fairybell US website at fairybell.us (the "Service"). We need certain information from you to properly process your order, handle a return, answer a question, or process a job application. We also need data to ensure our website functions properly, is tailored to visitors, and is optimized. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have under applicable US privacy law.

Personal information we collect

We may collect the following personal information about you:

●        Name

●        Shipping and billing address

●        Phone number

●        Email address

●        Payment information

●        Resume / CV and cover letter (for job applicants)

●        Employment and education history (for job applicants)

●        IP address

●        Photos or videos you submit, for example with a review or warranty claim

●        Other information you provide when you contact us

How we use your personal information

Below we explain what we use your personal information for, and how long we generally retain it for each purpose.

Fulfilling orders

When you make a purchase on our website, we use your information to process your order, handle payment, arrange shipping, process returns, and provide warranty support. We retain records related to your purchase for as long as needed for these purposes, and generally up to 7 years to meet our tax and accounting obligations.

Reviews

After a purchase, you may receive an email from our review partner inviting you to rate your experience and the product you bought. We send this invitation based on our legitimate interest in improving our services and measuring customer satisfaction. If you leave a review with one of our review partners and give them permission to publish it, we may display it on our website. We keep this information until it is no longer relevant or you have asked that it be anonymized.

Customer support

If you contact us with a question, return request, or complaint, we use your personal information to help you. We retain this information for up to 5 years after your last purchase from us or your last contact with us, or longer where required for tax and accounting purposes.

Newsletter

If you sign up for our newsletter, we send you marketing emails based on your consent. Every email contains a link that lets you unsubscribe immediately.

Job applications

If you apply for a position with us, we use the information in your application to evaluate your candidacy. We retain applicant data until 4 weeks after the position has been filled, unless you give us permission to keep it longer for future openings, in which case we retain it for up to 1 year. You may withdraw your consent at any time by emailing us; we will then delete your data promptly.

Accounting

We are legally required to keep certain personal information contained in our financial records for tax and accounting purposes. We retain this data for 7 years.

Cookies

Our website uses cookies and similar technologies. For details on the specific cookies we use, their purpose, and how you can manage your preferences, please see our Cookie Policy. Our website may also use Google reCAPTCHA in online forms, which checks whether a form is being completed by a real person and not an automated system.

How we share your information

We may share your personal information with:

●        IT and hosting providers, and our e-commerce platform

●        Payment processors

●        Marketing partners, including review partners

●        Our accountant / bookkeeper

●        Companies that place cookies on our website (see our Cookie Policy)

●        Our email marketing partner

●        Shipping carriers

●        Recruitment and staffing partners, in connection with job applications

●        Government authorities, where legally required, such as tax authorities

●        Our affiliates within the Hemsson group of companies

We may also share or transfer personal information in connection with a merger, acquisition, financing, or sale of some or all of our business assets. Some of these parties may be located outside the United States; where this is the case, we take reasonable steps to help ensure your information continues to receive an appropriate level of protection.

Your privacy rights

Depending on your state of residence, you may have rights under applicable US privacy laws (such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and similar laws in other states), including the right to:

●        Know what personal information we collect, use, and disclose about you

●        Access the personal information we hold about you

●        Correct inaccurate personal information

●        Delete personal information we hold about you

●        Opt out of the sale or sharing of personal information, and of targeted advertising

●        Limit the use of sensitive personal information

●        Not be discriminated against for exercising these rights

We do not sell personal information for money. Depending on how you have configured your cookie settings, certain data shared with advertising partners may be considered a "sale" or "share" under some state laws. You can opt out at any time via the cookie settings described in our Cookie Policy.

To exercise your privacy rights, contact us at info@dutchhomecompany.com. We may need to verify your identity before completing your request.

Children's privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can reach us at:

Hemsson Inc.

325 Sentry Parkway, Building 5 West, Suite 200

Blue Bell, PA 19422

United States

info@dutchhomecompany.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Continued use of our Service after changes take effect constitutes acceptance of the revised policy.

Last updated: July 2026